Our Services

Crisis Management

Companies often confront situations that demand communications strategies that are rapid and effective, yet carefully planned and executed.  In such circumstances, the financial, reputational, or regulatory stakes are usually high.

We help clients manage crisis issues with urgency, thoroughness, and sound judgment.  We work to minimize adverse effects and stay on track to fulfill larger business goals. We design and implement communications strategies to influence and mobilize key constituencies, such as the investment community, opinion leaders, employees, media, customers, commercial partners, and government officials.  

We have handled complex, time-sensitive issues arising from government investigations, earnings/accounting concerns, allegations of corporate misbehavior, commercial and environmental disputes, product liability claims, discrimination complaints, labor relations problems, plant closings, and antagonistic third-party campaigns, among others.

Our crisis assignments have included:

  • Offensive and defensive strategy for a leading media-research organization that defended itself from an attack by a major entertainment and media company

  • Sweeping management change at a major international conglomerate in the wake of a scandal involving the CEO

  • Working with various companies on options dating issues and their possible impact on all key constituencies

  • The world’s largest “rogue-trader” financial scandal
  • A significant U.S. accounting scandal
  • Several high-profile corporate discrimination lawsuits
  • Recalls of drugs and medical devices in the U.S.
  • Major earnings controversies in the U.S., the E.U., and Japan
  • One of the largest Medicare fraud cases in history